Privacy Policy

At Car Part Markets, we value your privacy. This policy outlines how we handle your information when you shop for used OEM car parts with us.

1. Information We Collect

To process your orders and provide free shipping across the United States, we collect:

  • Personal Identity: Name and contact details.

  • Shipping Details: Your physical address for part delivery.

  • Payment Information: Processed securely through encrypted gateways (we do not store full card numbers).

  • Vehicle Information: Year, Make, and Model to ensure part compatibility.

2. How We Use Your Information

We use your data strictly to:

  • Fulfill and ship your used auto part orders.

  • Provide tracking updates for your shipments.

  • Offer customer support regarding fitment or returns.

  • Improve our inventory based on market demand.

3. Sharing Your Information

We do not sell your personal data. We only share information with third-party services necessary to run our business, such as:

  • Shipping Carriers: (e.g., UPS, FedEx, USPS) to deliver your parts.

  • Payment Processors: To securely handle transactions.

4. Data Security

We implement industry-standard security measures to protect your data. Since we deal in genuine OEM components, we ensure our digital "components" are just as secure, using SSL encryption for all transactions.

5. Your Rights

You may contact us at any time to request access to your data, ask for corrections, or request that your information be deleted from our marketing lists.

6. Contact Us

For questions regarding this policy, please contact the Car Part Markets support team through our website.

Shipping & Returns Policy

Shipping Policy

At Car Part Markets, we are committed to getting your vehicle back on the road quickly and affordably.

  • Free Shipping: We provide free standard shipping on all orders across the United States (Lower 48 states).

  • Processing Time: Most orders are processed and shipped within 1–2 business days.

  • Tracking: Once your part is dispatched, you will receive a tracking number via email to monitor your delivery.

  • Freight Items: Please note that oversized items (like engines or transmissions) may require a commercial address with a loading dock or forklift.

Returns & Exchanges

We want you to be 100% satisfied with your purchase. Since we sell used OEM parts, we take great care in testing our inventory before it ships.

  • 30-Day Return Window: You have 30 days from the date of delivery to request a return.

  • Fitment Guarantee: If we sent the wrong part or it does not match the description, we will provide a full refund or exchange.

  • Condition: Returned parts must be in their original "as-shipped" condition and must still bear our unique identification marks or stamps.

  • Restocking Fee: Returns ordered by mistake (incorrect fitment research by the buyer) may be subject to a 15% restocking fee, and the buyer may be responsible for return shipping costs.

  • Warranty: Most of our used parts come with a standard 30-day "start-up" warranty to ensure functionality.

How to Start a Return

To begin a return, please contact our support team with your Order Number and a photo of the part received.